BOBJOB MOTO

PRIVACY POLICY

Effective Date: October 12th, 2026

Website: https://bobjobmoto.com

Business: Bobjob Moto Limited

Privacy Contact: info@bobjobmoto.com

Business Mailing Address: To be added

1. Introduction

Bobjob Moto Limited ("Bobjob Moto," "Company," "we," "us," or "our") respects the privacy of its customers and website visitors and is committed to protecting personal information through responsible data management practices.

This Privacy Policy ("Policy") explains how we collect, use, disclose, retain, and protect personal information when you visit our website at bobjobmoto.com (the "Website"), purchase our products, subscribe to our communications, or otherwise interact with our business.

Bobjob Moto is an Ohio-based business specializing in aftermarket motorcycle components, accessories, lighting systems, and related products.

We recognize the importance of customer privacy and strive to collect and use only the information reasonably necessary to operate our business, fulfill orders, provide customer support, improve our services, and comply with applicable legal obligations.

Please review this Policy carefully to understand our information practices and the choices available to you.

Where applicable law requires consent for a particular use of personal information, we will request that consent separately.

Nothing in this Policy limits any privacy rights or protections that cannot legally be waived.

2. Scope of This Privacy Policy

This Policy applies to personal information collected through:

  • Our Website and online storefront.

  • Product purchases and checkout transactions.

  • Customer service communications and inquiries.

  • Newsletter subscriptions and promotional email registrations.

  • Shipping, delivery, returns, and warranty processes.

  • Website analytics and permitted tracking technologies.

  • Contact forms and information voluntarily submitted to Bobjob Moto.

  • Product reviews or other customer-submitted content, if those features are enabled.

  • Direct communications with Bobjob Moto through social media or other authorized business channels.

This Policy does not independently govern the privacy practices of third-party websites, social media platforms, payment processors, or other services that operate under their own privacy policies.

3. Information We Collect

The information we collect depends on how customers and visitors interact with our Website and business.

3.1 Personal Identification and Contact Information

When you place an order, contact us, or voluntarily subscribe to communications, we may collect:

  • First and last name.

  • Email address.

  • Telephone number, when provided or necessary for fulfillment.

  • Billing address.

  • Shipping address.

  • Other contact information voluntarily supplied.

This information is used primarily to communicate with customers, process transactions, arrange delivery, and respond to inquiries.

3.2 Order and Transaction Information

When you purchase merchandise through our Website, we may collect or generate:

  • Order numbers and transaction identifiers.

  • Products purchased and quantities.

  • Product prices and applicable discounts.

  • Applicable taxes and shipping charges.

  • Selected shipping methods.

  • Order and payment status.

  • Shipment tracking information.

  • Return, refund, and warranty records.

  • Purchase history and related customer service information.

This information is used to fulfill purchases, maintain accurate records, administer customer service, and comply with applicable business and legal obligations.

3.3 Payment Information

Payments are processed through authorized third-party payment processing services.

During checkout, customers may provide payment card information, billing details, and other information necessary to complete a transaction.

Bobjob Moto does not intentionally collect or store complete customer credit card numbers or card security codes in its own business records.

We may receive limited payment-related information, including transaction identifiers, payment status, payment method type, and limited card details provided by the payment processor.

Payment service providers may independently collect and process additional information for transaction authorization, fraud prevention, security, and regulatory compliance.

Such information is handled according to the applicable provider's privacy practices and legal obligations.

3.4 Website Usage and Technical Information

When visitors access our Website, certain technical information may be collected automatically through website functionality, analytics tools, and permitted tracking technologies.

This information may include:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and website navigation activity.

  • Referring websites and traffic sources.

  • Dates and times of website visits.

  • Approximate geographic location inferred from technical information.

  • Cookie identifiers and similar technical data.

We use this information to support website functionality, maintain security, evaluate performance, and improve the visitor experience.

The collection and use of certain non-essential information may depend on applicable consent requirements and visitor preferences.

3.5 Customer Communications

If you contact Bobjob Moto through email, a website form, or another authorized communication channel, we may collect and retain information associated with your inquiry.

This may include:

  • Contact information.

  • Message content.

  • Order details.

  • Product information.

  • Photographs or videos voluntarily submitted.

  • Correspondence concerning compatibility, installation, returns, or warranty claims.

This information is used to respond to inquiries, resolve customer issues, provide product support, and maintain appropriate business records.

3.6 Voluntarily Submitted Product Information

Customers may voluntarily provide information about their motorcycles when requesting product recommendations, compatibility assistance, or technical support.

This information may include motorcycle make, model, year, modifications, installed accessories, or photographs.

We use this information to assist customers with their stated product-related questions.

Customers are encouraged to avoid submitting unnecessary sensitive personal information or unrelated identifying details in support communications.

4. How We Use Personal Information

Bobjob Moto collects and uses personal information for legitimate business purposes, including the following.

4.1 Order Processing and Fulfillment

We use customer information to:

  • Receive, verify, and process orders.

  • Authorize and reconcile transactions.

  • Confirm product purchases.

  • Calculate applicable charges and taxes.

  • Prepare and ship merchandise.

  • Provide order confirmations and tracking updates.

  • Manage delivery-related issues.

  • Process cancellations, returns, refunds, and warranty claims.

4.2 Customer Service

We use personal information to answer questions regarding our products, compatibility, installation, order status, warranty coverage, and other customer service matters.

Relevant correspondence may be retained to resolve ongoing issues and improve our services.

4.3 Business Operations and Accounting

We use transaction and customer information to maintain business records, reconcile payments, manage inventory, prepare financial reports, administer applicable taxes, detect fraud, and fulfill legal obligations.

4.4 Website Performance and Improvement

We use website analytics and related information to understand how visitors interact with our Website.

This may include evaluating traffic patterns, identifying popular products, assessing website performance, and improving navigation or functionality.

4.5 Marketing and Promotional Communications

Where customers voluntarily subscribe, or where otherwise permitted by applicable law, we may use contact information to send:

  • New product announcements.

  • Product development and launch updates.

  • Promotional offers and discounts.

  • Company news.

  • Other communications relating to Bobjob Moto.

Customers are not required to subscribe to promotional emails as a condition of purchasing merchandise.

Marketing preferences may be changed at any time using the unsubscribe instructions included in promotional communications or by contacting us.

4.6 Security and Legal Compliance

We may process personal information when reasonably necessary to:

  • Detect or prevent fraud.

  • Maintain website and account security.

  • Investigate suspected misuse.

  • Comply with applicable laws and regulations.

  • Respond to lawful legal requests.

  • Establish, exercise, or defend legal claims.

  • Protect relevant business and customer interests.

5. Website Hosting and E-Commerce Services

Our Website operates through third-party website hosting and e-commerce service providers.

These services support business functions including:

  • Website hosting and maintenance.

  • Product listings and inventory management.

  • Shopping cart and checkout functionality.

  • Order processing and management.

  • Customer communications.

  • Website analytics.

  • Website security and performance.

In providing these services, authorized providers may process customer and visitor information on behalf of Bobjob Moto or for purposes permitted under their applicable privacy notices and legal obligations.

The information processed depends on the services used and how visitors interact with our Website.

Bobjob Moto seeks to limit the information shared with these providers to what is reasonably necessary for the relevant business function.

6. Payment Processing

Bobjob Moto uses authorized third-party payment processing services to securely process online purchases.

During checkout, certain customer and transaction information may be transmitted to payment processors as necessary to:

  • Authorize and complete transactions.

  • Verify payment information.

  • Detect and prevent fraudulent activity.

  • Administer refunds.

  • Process payment disputes.

  • Comply with applicable financial and regulatory obligations.

Payment service providers maintain their own security practices, contractual obligations, and applicable privacy policies.

Bobjob Moto does not sell customer payment information or intentionally store complete payment card details in its own business systems.

Payment processors may independently process certain information for fraud prevention, legal compliance, and other authorized purposes.

7. Shipping, Fulfillment, and Delivery Information

To fulfill customer orders, Bobjob Moto shares necessary order and delivery information with authorized shipping, transportation, and logistics service providers.

Information shared may include:

  • Recipient name.

  • Delivery address.

  • Contact telephone number, when available and relevant.

  • Email address, when necessary for shipping communications.

  • Order and shipment identification numbers.

  • Product descriptions and quantities.

  • Package dimensions, weight, and other shipment-related details.

  • Tracking and delivery information.

This information is used to prepare shipping labels, arrange transportation, provide delivery updates, investigate shipment problems, and complete other fulfillment activities.

We do not authorize fulfillment service providers to use customer information for unrelated marketing merely because the information was provided to complete a shipment.

Shipping and logistics providers may independently process relevant information in accordance with their own privacy policies and applicable legal obligations.

8. Accounting and Financial Recordkeeping

Bobjob Moto utilizes third-party accounting, banking, and financial service providers to support its business operations.

These services assist with activities including:

  • Recording and reconciling sales transactions.

  • Processing and tracking payment settlements and refunds.

  • Maintaining accurate financial records.

  • Tracking applicable sales taxes and other financial obligations.

  • Preparing financial statements and tax documentation.

  • Complying with applicable accounting, tax, and legal requirements.

Limited transaction information may be shared with authorized financial and accounting service providers when reasonably necessary to perform these functions.

Such information may include order identifiers, transaction amounts, payment status, refunds, applicable taxes, and related accounting records.

Bobjob Moto seeks to limit the information shared with these providers to what is reasonably necessary for legitimate business purposes.

Financial and accounting service providers are subject to their applicable contractual obligations, security practices, and legal responsibilities.

9. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to support website functionality, improve the visitor experience, maintain security, and understand website activity.

Cookies are small data files stored on or accessed through a visitor's device when interacting with a website.

9.1 Essential Cookies

Essential cookies and similar technologies support fundamental website operations.

These may be used for:

  • Shopping cart functionality.

  • Checkout and transaction processing.

  • Website security.

  • Navigation and session functionality.

  • Maintaining certain website preferences.

Essential technologies may be necessary for the Website to function properly and may operate without optional cookie consent where permitted by law.

9.2 Analytics Cookies

Bobjob Moto uses website analytics services to evaluate website traffic, visitor activity, and website performance.

Analytics technologies may collect information concerning website visits, device characteristics, traffic sources, navigation patterns, and related usage activity.

Where required by applicable law, we will obtain appropriate consent before enabling non-essential analytics cookies or comparable tracking technologies.

9.3 Cookie Consent and Preferences

Our Website is intended to provide visitors with cookie consent and preference controls appropriate to the technologies in use and applicable legal requirements.

Depending on the available controls, visitors may be able to:

  • Accept non-essential cookies.

  • Reject non-essential cookies.

  • Manage available cookie preferences.

  • Update previously selected preferences.

Visitors may also manage cookies through their browser settings.

Disabling certain technologies may affect some website features or the availability and accuracy of website analytics.

Some essential technologies may remain active because they are necessary to operate the Website or complete customer-requested services.

Where additional third-party technologies require separate consent or opt-out mechanisms, Bobjob Moto will implement the controls required by applicable law.

10. Email Marketing and Newsletter Subscriptions

Visitors may voluntarily subscribe to receive Bobjob Moto newsletters, product announcements, promotional offers, and other marketing communications.

Subscription information may include:

  • Name, if provided.

  • Email address.

  • Subscription preferences.

  • Signup source and relevant consent records.

We may use authorized third-party communication services to manage and distribute these messages.

Marketing subscriptions are optional and are separate from ordinary order-processing communications.

Each promotional email will include an available method to unsubscribe from future marketing communications.

Bobjob Moto will process unsubscribe requests in accordance with applicable law and will not charge customers for unsubscribing.

Customers who unsubscribe from marketing communications may continue receiving necessary transactional messages, including:

  • Order confirmations.

  • Shipping and delivery updates.

  • Refund notifications.

  • Warranty-related correspondence.

  • Other communications necessary to service an existing purchase.

Bobjob Moto does not currently offer promotional text-message marketing.

11. Social Media and Advertising

Bobjob Moto maintains a presence on social media platforms to communicate with customers, share product information, and promote its business.

When users interact with our social media accounts, including through comments, direct messages, or other platform features, we may receive information made available through those interactions.

Social media platforms independently collect and process information according to their own privacy practices.

11.1 Advertising Activities

Bobjob Moto may advertise its products through third-party social media and online advertising services.

Advertising providers may independently process information about users who interact with advertisements or their platforms.

11.2 Website Advertising and Tracking Technologies

At the time this Policy is initially adopted, Bobjob Moto does not intend to operate third-party behavioral advertising pixels or comparable cross-site advertising tracking tools on its Website.

If such technologies are introduced in the future, they may collect or receive information concerning website visits, product views, purchases, and related interactions for advertising measurement or targeted advertising.

Before implementing such technologies, Bobjob Moto will review applicable privacy obligations, update relevant disclosures, and implement any consent mechanisms or opt-out options required by law.

Acceptance of essential website cookies will not be treated as consent to unrelated advertising tracking where separate consent is legally required.

12. Product Reviews and Customer-Submitted Content

Bobjob Moto may introduce optional product reviews or other customer-submitted content features.

If enabled, customers may choose to submit:

  • Product ratings.

  • Written reviews.

  • Photographs or other supported content.

  • Other information voluntarily included in their submissions.

Certain submitted content, together with the attribution displayed through the review system, may become publicly visible on our Website.

Customers should avoid including private contact details, sensitive personal information, or other information they do not wish to make public.

Bobjob Moto may review, moderate, or remove content that violates applicable submission rules or legal requirements.

If product reviews or other public-submission features are enabled, we will provide relevant disclosures and update this Policy as necessary to describe any additional information collected, published, or processed.

13. Disclosure of Personal Information

Bobjob Moto may disclose personal information to authorized third-party service providers when reasonably necessary to operate our business, fulfill customer orders, provide services, maintain accurate records, or comply with applicable legal obligations.

These disclosures may include the following categories of recipients:

Website Hosting and E-Commerce Providers: To operate and maintain our Website, manage product listings, process customer orders, support checkout functionality, and provide related e-commerce services.

Payment Processing Providers: To authorize and process payments, verify transactions, prevent fraud, administer refunds, and support payment-related activities.

Shipping and Logistics Providers: To prepare shipments, generate shipping labels, arrange transportation, provide tracking information, and investigate delivery-related issues.

Accounting, Banking, and Financial Service Providers: To reconcile transactions, maintain financial records, administer payment settlements, calculate and report applicable taxes, and fulfill accounting or regulatory obligations.

Communication and Marketing Service Providers: To deliver order confirmations, shipping notifications, customer service correspondence, newsletters, and promotional communications where authorized.

Website Analytics and Technology Providers: To maintain website functionality, evaluate website performance, understand visitor activity, improve user experience, and support website security, subject to applicable privacy requirements and cookie preferences.

Professional Advisers: To obtain legal, accounting, insurance, or other professional services when reasonably necessary for legitimate business operations.

Government Authorities and Legal Parties: When disclosure is required by applicable law, lawful legal process, regulatory obligations, or otherwise legally permitted to protect relevant rights, property, and safety.

Business Transaction Participants: In connection with a potential merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable confidentiality obligations and legal protections.

Bobjob Moto seeks to limit the disclosure of personal information to what is reasonably necessary for the relevant business purpose.

Where third parties process personal information on our behalf, we seek to use appropriate contractual, confidentiality, and security protections consistent with applicable legal requirements.

Certain service providers may also process information independently under their own privacy policies and legal obligations.

Bobjob Moto does not sell customer personal information to data brokers for monetary compensation.

We do not authorize our service providers to use customer information for unrelated marketing purposes merely because that information was provided to fulfill an order or perform another requested business service.

If our information-sharing practices materially change, including the introduction of additional advertising technologies or activities subject to regulated data-sharing requirements, we will update this Privacy Policy and provide any notices, consent mechanisms, or opt-out options required by applicable law.

Nothing in this section limits the privacy rights or protections available to customers under applicable law.

14. Sale of Personal Information and Targeted Advertising

Bobjob Moto does not currently engage in the sale of customer personal information to data brokers for monetary compensation.

We do not currently intend to disclose website browsing activity through installed third-party advertising pixels for cross-context behavioral advertising.

Certain privacy laws define the "sale" or "sharing" of personal information more broadly than transactions involving monetary compensation.

If our data practices change in ways that constitute regulated selling, sharing, or targeted advertising under applicable law, we will implement required disclosures, consent mechanisms, and opt-out procedures.

Customers may contact info@bobjobmoto.com with questions or applicable requests concerning the disclosure or use of their personal information.

15. Data Retention

Bobjob Moto retains personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, satisfy legal obligations, resolve disputes, and maintain appropriate business records.

Retention periods may vary depending on the category of information and its purpose.

Examples include:

Order and Transaction Records: May be retained as necessary to comply with applicable accounting, tax, and financial recordkeeping obligations.

Shipping Information: May be retained to document order fulfillment, provide customer service, and investigate delivery-related disputes.

Customer Service and Warranty Records: May be retained for a reasonable period to administer warranty obligations, resolve customer inquiries, and address potential disputes.

Marketing Subscription Information: May be retained while a subscription remains active, with limited information maintained when necessary to honor unsubscribe requests and prevent unwanted communications.

Website Analytics Information: May be retained according to applicable website settings, reasonable business requirements, and legal obligations.

When information is no longer reasonably necessary, Bobjob Moto will take appropriate steps to delete, de-identify, or otherwise securely handle it, subject to applicable technical and legal limitations.

Information maintained in backup systems may remain temporarily under applicable backup retention procedures.

Certain financial, transaction, or legal records may need to be retained even after a customer requests deletion of other personal information.

16. Information Security

Bobjob Moto takes reasonable administrative, technical, and organizational measures appropriate to the nature of the personal information processed and the size and activities of our business.

These measures may include:

  • Use of established website hosting and payment processing services.

  • Restricted access to business accounts and customer information.

  • Appropriate authentication and account access controls.

  • Secure communication and transaction technologies.

  • Reasonable management of business software and service-provider access.

  • Appropriate handling and storage of customer and transaction records.

We seek to limit access to personal information to authorized individuals and service providers with a legitimate business need.

However, no website, electronic transmission, database, or information system can be guaranteed completely secure.

Although we take reasonable precautions, we cannot guarantee absolute protection against unauthorized access, system failures, security incidents, or other events beyond our control.

If a security incident occurs, Bobjob Moto will investigate the circumstances and provide notifications to affected individuals or authorities when required by applicable law.

17. Customer Privacy Rights and Choices

Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information maintained about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain information where legally required.

  • Withdraw consent for processing activities that rely on consent.

  • Opt out of certain marketing communications.

  • Opt out of certain regulated data-sharing or targeted advertising activities.

  • Request information concerning applicable data-processing practices.

  • Exercise applicable privacy rights without unlawful discrimination or retaliation.

To submit a privacy-related request, contact:

info@bobjobmoto.com

Please provide sufficient information to allow us to understand and evaluate your request.

For privacy and security purposes, Bobjob Moto may take reasonable steps to verify the identity or authority of a person requesting access, correction, or deletion of personal information.

We will respond within the timeframes required by applicable law.

Certain requests may be subject to exceptions where information must be retained or processed to complete transactions, comply with legal obligations, maintain financial records, prevent fraud, protect security, or establish or defend legal claims.

Where required by law, we will provide applicable appeal procedures or additional methods for exercising privacy rights.

Customers may unsubscribe from marketing emails without submitting a separate formal privacy request.

18. Children's Privacy

Our Website and products are intended for adults and are not directed toward children under the age of 13.

Bobjob Moto does not knowingly collect personal information from children under 13 through its Website.

If we become aware that personal information has been collected from a child under 13 in circumstances requiring deletion under applicable law, we will take appropriate action.

Parents or legal guardians who believe a child has submitted personal information may contact:

info@bobjobmoto.com

Purchases through our Website are intended to be placed by individuals who satisfy the age requirements described in our Terms & Conditions.

19. International Visitors and Data Processing

Bobjob Moto is based in the United States and initially offers product shipping only within the 48 contiguous United States.

However, our Website may be accessible to visitors located outside the United States.

Information collected through our Website or business services may be processed or stored in the United States or other locations where authorized service providers operate.

Privacy protections and legal requirements may differ between jurisdictions.

Where international data protection laws apply to our activities, Bobjob Moto will comply with the relevant requirements, including applicable individual rights, privacy disclosures, and safeguards for international data transfers.

The availability of our Website outside the United States does not mean that Bobjob Moto offers product shipping or commercial services in every jurisdiction.

20. Contact Information and Privacy Requests

Questions concerning this Privacy Policy, requests regarding personal information, or concerns about our data practices may be directed to:

Bobjob Moto Limited

Website: https://bobjobmoto.com

Email: info@bobjobmoto.com

Business Location: Ohio, United States

Mailing Address: [Business mailing address to be added]

Please include "Privacy Request" in the subject line of privacy-related email correspondence.

We will review and respond to privacy-related requests in accordance with applicable law.

21. Changes to This Privacy Policy

Bobjob Moto may update this Privacy Policy periodically to reflect changes in business operations, website functionality, information-processing practices, service providers, or applicable legal requirements.

Updated versions will be published on our Website with a revised effective date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes to particular information-processing activities.

We encourage visitors to review this Policy periodically.

Previous versions may be retained for appropriate business and legal recordkeeping purposes.

22. Relationship to Other Website Policies

This Privacy Policy should be read alongside the following Bobjob Moto policies:

  • Terms & Conditions.

  • Shipping & Delivery Policy.

  • Returns & Refunds Policy.

These documents govern different aspects of the customer relationship and are intended to operate consistently.

In the event of a conflict between these policies and mandatory privacy or consumer protection laws, applicable legal requirements will control.

© 2026 Bobjob Moto Limited. All rights reserved.